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JOB OPPORTUNITIES
  Position FRONT OFFICE ASSISTANT  
  Department Petaling Jaya  
  Date Posted Friday, July 20, 2012  
  Application Deadline Sunday, August 12, 2012  
  Company Introduction
  Sunway Resort Hotel & Spa's dynamic hospitality business mix will allow you to uncover your true potential. This vibrant integrated destination boasts a collection of hotels with 1,234 guestrooms, suites, private and luxurious villas and serviced residences, complemented by versatile meeting facilities, a convention centre, a Balinese-inspired Mandara Spa, a theme park, an upscale shopping and entertainment mall and more. Thrive in an exciting and enriching work environment that embraces innovation and pushes the pace of change. Discover the power of your potential with us.
 
  Responsibilities
 
  • Handles Front Desk operations of handling arrivals, check-ins (Registration) and departures for checkouts (Cashiering) of all the hotel guests.
  • Understand guest needs and preferences and provide the necessary assistance to ensure utmost guest satisfaction.
  • Handles face to face guest requests and enquiries articulating accurate advise on products, services and happenings within the hotel as well as Sunway Group.
 
  Requirements
 
  • Passionate in handling guest check-ins, checkouts and enquiries.
  • Positive work attitude, punctual, reliable, responsible & willing to work on shifts as assigned by the division (e.g 7am-3pm/3pm-11pm/11pm-7am).
  • Pleasant disposition and excellent interpersonal and communication skills in both Bahasa Malaysia and English.
  • It will be an added advantage for those with at least a minimum of one (1) year experience in the Front Office of a deluxe Hotel with knowledge in OPERA systems.
 


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