1.Manage and/or Approve:
??Defects via Resolution processes
??AMS Documentation and related Reviews
??Overall Monitoring of AMS Change control activities
2.Guide, support, and manage the review, redevelopment, and enforcement of operations policies and procedures for Transformers 7.5
3.Plan and schedule Major/Emergency Releases for the organization.
4.Regularly perform risk assessment and review changes in the Change Advisory Board.
5.Prepare annual Release Plan & Change Control roadmap in relation to Transformers 7.5.
6.Establish reviews and gates to monitor progress, and support
??Escalation of risks and issues;
??Monitoring and Adjustment of roles and responsibilities to improve effectiveness;
??Oversight of the Change Management process for AMS environment;
7.To oversee the planning and design of new and revised Amdocs system and application upgrades consistent with Astro??s new business and operational needs.
8.To monitor and manage implementation of AMS related projects
9.To monitor and ensure the delivery of quality solutions, complete SLA documentation and training by Amdocs for the support and maintainability of the deployed Amdocs CRM/Billing solutions.
10.To ensure compliance with all Astro policies in relation to contracts
11.Vendor interface processes are established, measured with SLAs, and monitored on an on-going basis to ensure potential issues are addressed in a timely manner
12.Manage on-going relationship with Amdocs
13.Assist the Head of Amdocs Managed Services Office in Governance (of AMS) activities.
14.Monthly status meetings with vendor on operational results
15.Bi-monthly (once in 2 months) meetings with Astro SLT.
?? Degree or professional qualification in relevant field.
?? Overall professional experience of 10+ years.
?? 5+ years?? experience in Change/Release control and Project Management
?? Deep understanding of Change Control, Quality Control and Project Management processes.
?? Exposure to IT systems in Service Industry (preferably Satellite Television / Media or Telecom)
?? Exposure to Operations of post-production systems & solutions
?? Exposure to CRM & Billing systems
?? Strong leadership skills.
?? Comfortable in working in a Matrix environment
?? Self-motivated, innovative and quick thinking approach
?? Hands on approach.
?? Excellent verbal, written skills and ability to communicate clearly.
?? Able to influence technical, Project and Business decisions related to Projects and Change implementations.
?? A Project Manager with Operational bend-of-mind.
?? Self-starter in a fast paced dynamic environment, with creative approaches to resolving cross-functional issues and dependencies.
?? Able to work in small and large teams.
Sorry, this position is closed for application.
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