Responsibilities

-Provide prompt professional service to walk-in customer. -To attend to customer??s enquiries, accept payments, fulfill service request and respond to any complaints at the counter. -Deliver accurate information & efficient service to walk in requests, providing information & resolving issues on products & services for customers. -To formulate response and resolutions in a timely manner and provide excellent customer service. -To support the service centre team on related tasks and challenges. -To assist in queue flow & provide information to customers. -To upsell Astro products and services. -Able to work on shift/ Public Holidays.
Requirements

1.Diploma with 3 years working experience or Degree or equivalent 2.Relevant working experience in a service related industry. 3.Reasonable typing skills, basic computer skills (Microsoft) 4.Fluent in English & Bahasa Malaysia 5. 3 full time positions are available

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