Position Executive, Merchant Account Manager, Card Services (Head Office)
Work Location Jln Yap Kwan Seng
Date Posted Wednesday, June 27, 2012

Since its establishment in 1975, the AmBank Group has emerged as a leading banking group in Malaysia offering an extensive range of financial services to a broad range of clients in meeting both their strategic and financial objectives. Our services include investment banking, business banking, retail banking, treasury & markets business, broking, insurance, fund management, offshore banking, futures and options trading.

At AmBank Group, challenges are what we thrive on. Come discover the world of opportunities with us.



  • Perform corporate and key merchant recruitment to grow merchant sales to achieve annual sales and revenue targets for acquiring business.
  • Maintain and acquire new relationships with key merchants particularly for insurance merchants and key corporate accounts.
  • Analyse and identify opportunities to drive merchant sales and penetration within existing portfolio of customers.
  • Handle merchant inquiries and resolve problems and requests (e.g. payment, terminal, chargeback, Merchant Discount Rate (MDR)).
  • Maintain close liaison with Merchant Support and Operations to continuously enhance merchant relationships by providing outstanding service deliveries.
  • Monitor and analyse merchant sales performance, and ensure that results are on track. If otherwise, to identify problems/issues and rectify them.
  • Support Marketing department with card members privileges sourcing, cards usage programmes, and branding via point of sales material awareness.
  • Support key projects that drive sales, market share and brand presence.
  • Ensure compliance in all internal and external dealings with customers, partners and regulators.

  • Possess at least a Bachelor's degree, post graduate\advance diploma or its equivalent.
  • Relevant 1-2 years working experience in sales and marketing environment, preferably from financial services, insurance, card services industry.
  • Preferably with experience in managing key accounts. Knowledge of merchant business is an added advantage.
  • A proven team-worker who delivers outcomes through working hand-in-hand with peers and subordinates in a result-driven environment.
  • Self-confident with good communications and presentation skills.
  • Possess own transport.

Interested candidates are invited to apply online.




Sorry, this position is closed for application.


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AmBank (M) Berhad (8515-D)