Responsibilities
- To attend to customers’ complaints/feedback professionally in compliance with SP Setia service principles; offer a reasonable alternatives to resolve customers problems; and implement a close follow-up of rectification work completion with technical service team in order to deliver the highest quality services to the customers.
- Ensure the coordination of keys from contractors; the preparation of VP documents and smooth process of handling of keys to purchasers.
- To execute customers’ relationship programs and activities; interact effectively and harmoniously with other related departments within or outside organisation ie. local authorities in solving customers’ concern or issues; and provide ad-hoc assistance when required by the Business Units in order to create customer loyalty and reduce red tapes while achieving desired goals.
- To provide better service to achieve quality standard.
Requirements
- Minimum 2 years of working experience in customer care function of property development industry.
- Advance diploma or degree or equivalent
- Fresh graduates are welcome to apply.
Please apply online if you have what it takes to be part of our dynamic team.
Sorry, this position is closed for application.
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